Microsoft 365 Backup and Data Recovery Service for UK Businesses
Microsoft 365 does not provide a full backup of your business data. Microsoft's infrastructure is resilient — meaning their servers are unlikely to fail — but they do not protect against accidental deletion, ransomware, malicious deletion by a departing employee, or data corruption. For UK businesses relying on Exchange Online, SharePoint, OneDrive
Microsoft 365 does not provide a full backup of your business data. Microsoft's infrastructure is resilient — meaning their servers are unlikely to fail — but they do not protect against accidental deletion, ransomware, malicious deletion by a departing employee, or data corruption. For UK businesses relying on Exchange Online, SharePoint, OneDrive, and Teams as critical business systems, independent backup is essential.
Key Statistics
What's Included
Everything you get with this managed service.
Exchange Online (Email and Calendars)
All emails, calendar items, contacts, and tasks for every licensed mailbox are backed up daily. Granular recovery allows restoration of individual emails, folders, or entire mailboxes to any historical point — without restoring an entire mailbox and overwriting current data.
SharePoint Online
All SharePoint sites, document libraries, lists, and site settings are backed up. Recovery options include individual files, entire libraries, or complete site collections. This includes SharePoint sites created automatically by Microsoft Teams.
OneDrive for Business
All OneDrive content for every user is backed up independently of Microsoft's native version history. Recovery is available at the file, folder, or complete drive level.
Microsoft Teams
Teams channels, posts, and associated files are backed up. This includes private channel content, which is stored separately in SharePoint. Note that Teams direct messages (chats) are stored in Exchange mailboxes and are covered by the Exchange backup.
GDPR Compliance
The UK GDPR requires organisations to implement appropriate technical measures to ensure the ongoing availability and resilience of processing systems and services. Article 32 also requires the ability to restore data availability following a physical or technical incident. A verifiable backup of Mi
Cyber Essentials and Insurance Requirements
Cyber Essentials does not explicitly mandate cloud backup, but the principle of data availability underpins several of its controls. More directly, cyber insurers are increasingly requiring evidence of backup for cloud systems as a condition of cover. Many UK cyber insurance policies now include que
How We Back Up Your Microsoft 365
From configuration to first backup — your data is protected within hours.
Scope & Policy
We identify what needs backing up — mailboxes, OneDrive, SharePoint, Teams — and set retention policies to match your requirements.
Backup Configuration
Automated backups are configured with encryption, running multiple times daily to UK-based cloud storage.
Verification
We run test restores to verify backup integrity and confirm recovery times meet your expectations.
Monitoring & Recovery
Backup jobs are monitored daily, with self-service restore available for users and full disaster recovery handled by our team.
Why Choose AMVIA for Microsoft 365 Backup
UK-based specialists delivering measurable results for businesses of every size.
Sheffield-Based, UK-Focused
Our engineering and support team operates from Sheffield. We understand UK compliance requirements, network infrastructure, and the specific challenges facing British businesses.
Accredited & Certified
AMVIA holds Cyber Essentials Plus, ISO 27001, and Microsoft Gold Partner status — giving you confidence that our services meet the highest UK security and quality standards.
1,200+ UK Businesses Protected
We manage IT and security for over 1,200 UK businesses across sectors including legal, finance, healthcare, and professional services. Our track record speaks for itself.
Fast, Responsive Support
Critical issues are responded to within one hour. Our helpdesk is available by phone, email, and portal — with dedicated account managers who know your environment.
Client testimonial coming soon — AMVIA protects over 1,200 UK businesses.
— AMVIA Client
Get Started
Fixed monthly pricing. No lock-in contracts.
Frequently Asked Questions
No. Microsoft 365 provides resilient infrastructure and limited native retention tools (Recycle Bin, version history), but it does not provide a full backup that protects against accidental deletion, ransomware, malicious deletion, or data loss beyond the native retention window. Independent backup is essential for complete data protection.
Yes. Ransomware increasingly targets cloud storage, including OneDrive and SharePoint. Some variants are designed to overwrite file versions systematically, exhausting the version history. A backup stored in a separate location, with independent access credentials, ensures a clean restore point is always available.
All critical business data: Exchange Online mailboxes (email, calendar, contacts), SharePoint sites and document libraries, OneDrive for Business content, and Teams channels and associated files. AMVIA's service covers all of these by default.
Individual items — a deleted email, a specific file version — can typically be restored within minutes. Large-scale restoration of a SharePoint site or entire mailbox may take several hours depending on data volume. AMVIA's managed recovery service handles all restoration requests with defined response times based on business impact.
UK GDPR Article 32 requires appropriate technical measures to ensure data availability and resilience. A documented backup of Microsoft 365 data is a core element of GDPR compliance for any business storing personal data in Exchange, SharePoint, or OneDrive. The ICO can investigate and fine businesses that suffer data loss due to inadequate technical controls.
Retention policies are designed for compliance and legal hold — they preserve data for defined periods to prevent premature deletion. They are not backup tools. They cannot recover data deleted before the retention policy was applied, do not protect against ransomware encryption, and do not provide granular point-in-time recovery. Backup and retention serve different purposes and are both necessary.
Retention policies are designed for compliance and legal hold — they preserve data for defined periods to prevent premature deletion. They are not backup tools. They cannot recover data deleted before the retention policy was applied, do not protect against ransomware encryption, and do not provide granular point-in-time recovery. Backup and retention serve different purposes and are both necessary.