1. About These Acceptable Use Policies
This page publishes the current AMVIA Limited Acceptable Use Policies ("AUPs"). Each AUP sets out the acceptable use requirements that apply to the corresponding AMVIA service and is provided as a PDF document below.
Where a customer's Master Services Agreement, order form or statement of work refers to AMVIA's Acceptable Use Policy or Policies, it refers to the documents published on this page. The PDF documents are the definitive versions; the current version of each AUP is the one available here at any given time.
2. Data Acceptable Use Policy
The Data AUP sets out the acceptable use requirements that apply to AMVIA's data and connectivity services.
Last updated: July 2026
Download the AMVIA Data AUP — current version (PDF)
Version history:
- July 2026 — current
3. Voice Acceptable Use Policy
The Voice AUP sets out the acceptable use requirements that apply to AMVIA's voice services, including hosted telephony.
Last updated: July 2026
Download the AMVIA Voice AUP — current version (PDF)
Version history:
- July 2026 — current
4. Versions and Updates
AMVIA may update these AUPs from time to time. The version of each AUP in force is the current version published on this page, and each document's section above shows when it was last updated. When an AUP is updated, the superseded version remains available in that document's version history as a dated PDF, so the terms that applied at any point in time can always be retrieved. The download links for current versions never change.
AMVIA's Service Level Agreements are published on the Service Level Agreements page, and the Ancillary Charges schedule on the Ancillary Charges page. If you have any questions about how an AUP applies to your services, contact your account manager or our team via the contact page.