Managed SOC Service for UK SMEs | 24/7 Security Operations

• 1,200+ UK businesses protected
• 24/7 monitoring and response
• <1hr critical incident response

AMVIA's managed SOC is the human layer on top of your managed cybersecurity stack. Our Sheffield-based analysts watch your Microsoft 365, endpoints, and network around the clock, so a confirmed threat gets contained while your team sleeps. We hold Cyber Essentials Plus certification and Microsoft Solutions Partner status, and we run this for over 1,200 UK businesses.

What is a managed SOC service?

A managed SOC (Security Operations Centre) is an outsourced team of security analysts who monitor your IT environment 24/7, triage alerts, hunt for threats, and respond to incidents on your behalf. It replaces the need to build, staff, and license an in-house SOC, which typically costs £1.2–1.5 million a year to run (typical UK 2026 range).

The UK threat picture makes round-the-clock cover hard to justify skipping. According to the DSIT Cyber Security Breaches Survey 2025, 43% of UK businesses suffered a cyber breach or attack in the past year. Attacks do not keep office hours, so neither do we.

What's included in AMVIA's managed SOC?

Every managed SOC engagement combines continuous monitoring, human-led investigation, and rapid response, integrated with the tools you already run. We do not just forward alerts — we triage, contain, and report, so your IT team gets decisions, not noise.

• 24/7 Security Operations Centre — UK-based analysts monitoring your environment around the clock, in real time.
• Human-led threat analysis — every alert is investigated by a trained analyst, not just an automated correlation rule, so false positives are stripped out before they reach you.
• Incident response — confirmed threats are contained at source, the root cause is investigated, and your team is kept informed throughout.
• Threat intelligence — detection is informed by continuously updated intelligence on attack techniques targeting UK businesses.
• Custom detection rules — logic tuned to your applications, environment, and risk profile, not generic out-of-the-box rules.
• Regular reporting — monthly threat reports and quarterly business reviews in plain English, written for leadership, not just engineers.

Our 24/7 security monitoring and managed detection and response services feed directly into the SOC, giving one accountable team across detection and response.

What SIEM and tools does the managed SOC use?

AMVIA's SOC runs on Microsoft Sentinel as the primary SIEM (Security Information and Event Management) platform, with Microsoft Defender providing endpoint and identity telemetry and the Barracuda suite covering email and network security. We centralise your security logs in one platform and manage the licensing for you.

This is a fully Microsoft-aligned stack, which matters if you already run Microsoft 365. Microsoft Defender for Business supplies the endpoint signal, and Sentinel correlates it with cloud and network events. You can read Microsoft's own overview of Sentinel as a cloud-native SIEM for the platform detail.

Our analysts perform proactive threat hunting on top of this telemetry — looking for persistent footholds that automated rules miss. For the underlying detection-rule engineering, see our SIEM for SMEs service.

Why do UK SMEs need a managed SOC?

Most SMEs cannot staff a 24/7 SOC, yet they face the same threats as enterprises. A managed SOC closes that gap, giving you enterprise-grade detection and response at a fraction of the cost of building it in-house. The risk of going without is no longer theoretical.

In 2025, 19,000 UK businesses were hit by ransomware (Sophos State of Ransomware 2025). The DSIT survey puts the average cost of a disruptive breach at £3,550 for businesses (DSIT Cyber Security Breaches Survey 2025). Security tools generate hundreds of alerts a day; without a team to triage them, genuine threats hide in the noise. A managed SOC turns that noise into a short list of decisions.

The NCSC's guidance on mitigating ransomware attacks underlines the same point: monitoring is only useful if someone is acting on it.

In-house SOC vs AMVIA managed SOC

Building a 24/7 SOC means hiring multiple certified analysts, buying SIEM licences and threat-intelligence feeds, and funding continuous training. A managed SOC delivers the same coverage as an operating expense, priced on users and data sources monitored.

How does AMVIA's managed SOC onboarding work?

Onboarding follows five stages, from discovery to continuous improvement, designed to get monitoring live in weeks rather than months. You get a structured path with clear ownership at every step, not an open-ended project.

1. Discovery — we assess your environment, identify your assets, and map your risk profile. 2. Onboarding — we deploy monitoring and configure integrations with your existing tools. 3. Monitoring — 24/7 coverage begins; analysts watch your environment continuously. 4. Detection and response — threats are detected, investigated, and contained by the SOC. 5. Continuous improvement — regular reviews sharpen detection accuracy and widen coverage.

If a confirmed incident needs hands-on containment, our incident response team takes over without a handoff to a third party.

How much does a managed SOC service cost?

A managed SOC is priced on the number of users and data sources monitored, delivered as a predictable monthly cost. That compares with the £1.2–1.5 million a year (typical UK 2026 range) it typically takes to build and run an equivalent in-house SOC — analysts, SIEM licensing, intelligence feeds, and training combined.

For most UK SMEs, the managed model is the only realistic way to get genuine 24/7 cover. Book a free security audit and we will scope your environment and give you a concrete figure — no obligation.