What is the average cost of business broadband in the UK?

The average cost of business broadband was £29/month (excluding VAT) as of January 2025, up from £27/month the prior year (Uswitch – UK Business Broadband Statistics). Costs vary significantly by speed tier: connections in the 0–30 Mbps range average £18/month, while 900 Mbps and above average £49/month. By provider, the range in 2023–24 ran from Vodafone at the low end (£22/month average) to BT Business at the high end (£59/month before bill credits) (Uswitch – UK Business Broadband Statistics).

What is the difference between FTTC and FTTP for businesses?

FTTC (Fibre to the Cabinet) uses fibre from the exchange to a street cabinet, then copper wire for the final section to your premises. This limits maximum download speeds to around 80 Mbps and upload speeds to around 20 Mbps. FTTP (Fibre to the Premises) runs fibre all the way to your building, enabling speeds from 100 Mbps up to 1 Gbps or beyond, with significantly higher upload speeds. Most major providers have been migrating their business broadband ranges to FTTP as Openreach expands its full-fibre network, which covered 63% of UK business premises by mid-2024 (Yellowcom – UK Business Broadband Statistics 2025).

Which UK business broadband provider has the best customer service?

Based on independent data, Zen Internet consistently achieves the highest customer satisfaction scores: 84% in the Which? January 2026 survey (n=5,235) — the highest of any provider — and Which? Recommended status maintained continuously since 2021 (Home Network Specialists – Broadband 2025). Hyperoptic ranks second by Which? score at 77% (Which? – Best Broadband Providers 2026). For Ofcom complaints (the lowest complaint rate indicates fewer customer issues), Sky Broadband had just 5 complaints per 100,000 customers in Q3 2024 — the lowest of all providers measured (ISPreview – Ofcom Q3 2024).

Do I need a static IP address for my business?

A static IP address — one that does not change — is required for certain business applications: hosting servers or remote desktop services accessible from outside the office, VPN setups configured to connect to a fixed address, CCTV systems with remote access, and some payment processing integrations. If none of these apply, a dynamic IP (which changes periodically) is sufficient for most general business internet use. Among the providers in this comparison, TalkTalk Business includes a free static IP on all FTTP plans; Zen Internet, Hyperoptic, and Daisy include static IPs as standard; Virgin Media includes one static IP on its 600 Mbps and above packages; BT offers static IP as an add-on; Sky charges £4.95/month extra; and bOnline charges £2.50/month extra.

How much can a business save by switching broadband provider?

According to a Broadband Genie study (January 2026, n=3,997), out-of-contract broadband customers could save an average of £183.60 per year by switching provider, compared to £49.44/year on average from simply renewing with their existing provider. A Which? survey (October 2025, n=5,014) found savings averaging £100/year — rising to £160/year for Sky customers. Customers on the most expensive providers can save up to £165/year by moving (searchswitchsave.com – UK Broadband Deals 2025). Importantly, out-of-contract customers pay on average 24.86% more per month than those on active contracts (Uswitch – UK Broadband Statistics).

What is the difference between business broadband and a leased line?

Business broadband (FTTC or FTTP) is a shared connection: your bandwidth is shared with other users on the same network infrastructure, which means speeds can vary at peak times. A leased line is a dedicated, uncontended, point-to-point connection between your premises and the provider's network, with equal upload and download speeds and a contractual SLA guaranteeing uptime and fix times. Leased lines start from approximately £150–£200/month for 100 Mbps in competitive urban areas (leased-line-comparison.co.uk – Best Leased Line Prices), compared to £29/month for typical business FTTP. The UK average cost for a leased line across all contract sizes is approximately £10,000/year (~£833/month) (leased-line-comparison.co.uk – Best Leased Line Prices).

Which business broadband provider has the fewest Ofcom complaints?

Among providers tracked by Ofcom (those with at least 1.5% UK market share), Sky Broadband had the lowest complaint rate in Q3 2024 at 5 complaints per 100,000 customers, against an industry average of 10 (ISPreview – Ofcom Q3 2024). In the more recent Q3 2025 data, Plusnet had the lowest rate at 4 per 100,000, with Virgin Media (7) and BT (9) also below the updated industry average of 8 (The Register – Ofcom Q3 2025). Providers including Zen, Hyperoptic, Daisy, and bOnline are not included in Ofcom's published data because their market share falls below the 1.5% reporting threshold.

How long does it take to switch business broadband provider?

For most Openreach-based FTTC and FTTP services (BT, TalkTalk, Vodafone, Sky, EE, Zen, Daisy, bOnline), switching typically takes 10–15 working days once the order is placed, using Openreach's standard migration process. Simultaneous provision means your existing service remains active until the new one goes live, minimising downtime. Virgin Media Business, operating its own network, requires a separate installation, which may take longer — especially if new cabling to the premises is required. For leased lines, lead times are substantially longer, typically 45–90 days, depending on civils work required. Ofcom's Automatic Compensation scheme entitles businesses to compensation if their provider misses agreed installation dates, though the amounts and eligibility criteria vary by contract type. ---

Comparison Guide

Business Broadband Comparison: UK Providers Compared (2026)

Independent comparison of 10 UK business broadband providers including BT, Virgin Media, Vodafone, TalkTalk, Zen Internet, Sky, EE, Daisy, Hyperoptic, and bOnline. Includes cited pricing, Trustpilot scores, Which? satisfaction data, and Ofcom complaints data. All data verified April 2026.

AC

AMVIA Connectivity Team

15 min read·Mar 2026

UK Business Broadband Market Overview

The UK business broadband market covers more than 29 million residential and small business connections as of Q4 2024 (Uswitch – UK Business Broadband Statistics). Business broadband network access generated £824 million in revenue in 2024, down from £877 million the previous year as FTTP pricing continued to fall (Uswitch – UK Business Broadband Statistics).

The average cost of business broadband was £29/month (excl. VAT) as of January 2025, up from £27/month the prior year — an increase of 7.41% (Uswitch – UK Business Broadband Statistics). However, prices for faster tiers have fallen sharply: connections in the 300–999 Mbps range dropped 60.2% in real terms between 2019 and 2024 (Uswitch – UK Broadband Statistics).

Full-fibre (FTTP) coverage reached 63% of UK business premises by mid-2024 (Yellowcom – UK Business Broadband Statistics 2025). BT holds the largest share of business broadband revenue at approximately 47.94% of the market (Uswitch – UK Business Broadband Statistics).

Switching savings

Businesses and consumers that switch broadband provider can save meaningfully. According to a Broadband Genie study (January 2026, n=3,997), out-of-contract customers pay an average of £74.87 more over a typical contract period than new customers, with annual switching savings averaging £183.60. A separate Which? survey (October 2025, n=5,014) found broadband-only customers could save £100/year on average by switching — rising to £160/year for Sky customers and £155/year for Virgin Media customers.

Out-of-contract customers pay on average 24.86% more per month than in-contract subscribers (Uswitch – UK Broadband Statistics).

Business Broadband Comparison Table

All prices exclude VAT. FTTP prices shown are entry-level published rates for new customers. Trustpilot scores reflect the provider's business-specific profile where available; see provider notes for sample size caveats.

Data last verified: April 2026

Provider	FTTP From (excl. VAT)	Contract	SLA	Static IP	Trustpilot	Which? Score	Best For
BT Business	£34.95/mo	24 months	99.95% (leased line)	Optional add-on	3.7/5 (~9,182 reviews)	65%	Large enterprises, UK-wide coverage
Virgin Media Business	£29/mo	24 months	99.9% (leased line)	Incl. on 600 Mbps+	1.1/5 (~1,007 reviews)	59%	Highest speeds in cable coverage areas
Vodafone Business	£20.50/mo	24–36 months	Varies by product	Incl. on Pro tier	4.6/5 (~122,961 reviews)¹	67%	Price-competitive FTTP
TalkTalk Business	£26.95/mo	12–36 months	Business-grade	Free on FTTP	4.6/5 (~21,000 reviews)	59%	Cost-conscious SMEs, flexible terms
Zen Internet	£30/mo	18 months (std)	Business-grade	Incl. as standard	4.4/5 (~16,485 reviews)	84% ✅ Recommended	Customer service, no price rises
Sky Business	£34.95/mo	12–36 months	Business-grade	+£4.95/mo	1.5/5 (41 reviews)²	62%	Lowest Ofcom complaint rate
EE Business	~£25.99/mo	12–24 months	Business-grade	Unverified³	3.8/5 (~270 reviews)⁴	66%	BT/EE mobile + broadband bundle users
Daisy Communications	£28.95/mo+	24 months (typ.)	Business-grade	Incl. in bundles	4.7/5 (~13,614 reviews)	Not rated separately	Multi-site businesses, bundled services
Hyperoptic Business	Quote required⁵	12–36 months	24-hour SLA	Incl. as standard	4.5/5 (~48,971 reviews)	77%	Urban businesses needing symmetrical speeds
bOnline	£32/mo	12–24 months	Standard	+£2.50/mo	4.5/5 (~14,466 reviews)	Not rated separately	Micro-businesses, FTTP + VoIP bundles

Table notes:

¹ Vodafone's Trustpilot covers the full consumer and business brand (122,961 reviews). The business-specific experience is not separately measured on Trustpilot.

² Sky Business Trustpilot has only 41 reviews on business.sky.com — this is not a statistically reliable sample. Sky's broader consumer profile (25,316 reviews) carries a meaningfully different score.

³ EE's published small business price guide covers mobile only; static IP availability on fixed broadband could not be verified from primary sources.

⁴ EE Business Trustpilot has approximately 270 reviews — treat with caution.

⁵ Hyperoptic's consumer plans start from £21.50/month (MoneySuperMarket); business pricing is provided on enquiry only.

Which? scores are drawn from the Which? January 2026 consumer survey (n=5,235). This survey covers residential broadband — there is no separate Which? survey for business broadband specifically.

Provider Profiles

BT Business

BT Business is the UK's largest business broadband provider by revenue, holding approximately 47.94% of the business broadband market (Uswitch – UK Business Broadband Statistics). It offers FTTC (part-fibre) and FTTP (full fibre) over Openreach, as well as BTnet leased lines for businesses requiring dedicated connectivity.

FTTC pricing (excl. VAT): Standard Fibre Essential (up to 38 Mbps) from £29.95/month; Standard Fibre 76 from £34.95/month (BT Business Terms & Conditions PDF).

FTTP pricing (excl. VAT): Full Fibre 100 Essential from £34.95/month; Full Fibre 900 Essential from £59.95/month; Full Fibre 900 Pro from £79.95/month (BT Business Terms & Conditions PDF).

Customer satisfaction: Which? scored BT at 65% in its January 2026 survey (Which? – Best Broadband Providers 2026). Ofcom recorded 9 complaints per 100,000 BT customers in Q3 2025, slightly above the industry average of 8 (The Register – Ofcom Q3 2025).

Static IP: Available as an optional add-on; included on Enhanced and Pro tiers (broadbandchoices – BT Business Broadband).

Standard contract: 24 months (broadbandchoices – BT Business Broadband).

Honest assessment: BT commands premium pricing justified by its network reach, mature SLA framework, and integration with enterprise services such as BT One. Smaller businesses will often find equivalent Openreach-based FTTP cheaper from TalkTalk, Zen, or Sky. BT's Trustpilot score of 3.7/5 (~9,182 reviews) (Trustpilot – BT Business) is below average for the sector.

Virgin Media Business

Virgin Media Business operates its own HFC (hybrid fibre-coaxial) cable network, which is structurally separate from Openreach. It does not offer FTTC. Coverage is strong in urban areas but limited to approximately 50% of UK business premises.

Cable/FTTP pricing (excl. VAT, 24-month contract): Voom 200 (200 Mbps / 20 Mbps up) from £29/month; Voom Gig1 (1 Gbps / 100 Mbps up) from £53/month. A £50 one-off installation fee applies (Virgin Media Business – Small Business Page).

Speeds: Virgin Media Business customers achieved the UK's highest average business broadband speeds at 442 Mbps — compared to the industry average of 131 Mbps (Uswitch – UK Business Broadband Statistics).

Customer satisfaction: Which? scored Virgin Media at 59% in its January 2026 survey, one of the lowest in the comparison (Which? – Best Broadband Providers 2026). However, Ofcom complaints improved significantly: from 12 per 100,000 customers in Q3 2024 to 7 per 100,000 in Q3 2025, below the industry average of 8 (The Register – Ofcom Q3 2025).

Static IP: Included on Voom 600 Mbps and above packages; dynamic IP only on Voom 200 and Voom 400 (Virgin Media Business – Small Business Page).

Honest assessment: Virgin Media Business offers the best raw download speeds available on a mass-market product. Its Trustpilot score of 1.1/5 (~1,007 reviews) (Trustpilot – Virgin Media Business) reflects longstanding customer service concerns, though Ofcom complaint data shows improvement. Businesses outside the cable footprint cannot use this service. Virgin Media O2 was named the UK's top broadband provider in Opensignal's December 2025 Fixed Broadband Experience report across every measured category (Virgin Media O2 Press Release).

Vodafone Business

Vodafone Business is the UK's largest full-fibre broadband provider by premises covered, with access to over 18.3 million premises via CityFibre and Openreach (Home Network Specialists – Broadband 2025). Its business broadband range has shifted toward FTTP, with FTTC availability for business customers unverified on its current product pages.

FTTP pricing (excl. VAT, 36-month contract): Business Full Fibre 1 (up to 900 Mbps / 100 Mbps up) from £20.50/month — the lowest entry-level FTTP price among major providers in this comparison. Prices rise to £23.43/month from April 2027 and £26.36/month from April 2028 (Vodafone UK – Business Broadband; ISPreview – Vodafone Winter Sale 2026).

Customer satisfaction: Which? scored Vodafone at 67% in its January 2026 survey, rating it as "great value" (Which? – Best Broadband Providers 2026). Ofcom recorded 10 complaints per 100,000 Vodafone customers in Q3 2025, above the industry average of 8 (The Register – Ofcom Q3 2025). Vodafone won the Expert Reviews Broadband Award 2025 overall (Expert Reviews Broadband Awards 2025).

Static IP: Included as standard on the Business Pro II Full Fibre 1 package; availability on base and mid-tier plans is unverified — confirm at point of sale (Love Energy Savings – Business Broadband Comparison).

Honest assessment: Vodafone's headline pricing is the most competitive of the major network operators at entry level, particularly on 36-month contracts. Businesses considering Vodafone should note the contractual annual price increases already priced in, and verify static IP availability if that is a requirement.

TalkTalk Business

TalkTalk Business uses Openreach infrastructure, giving it coverage comparable to BT, but typically at 15–25% lower prices than BT equivalents (cloudswitched.com – Complete Guide to Business Broadband UK). It offers both FTTC and FTTP products with a free static IP on full-fibre plans.

FTTC pricing (excl. VAT): Business Fibre / SoGEA (up to 76 Mbps / 18 Mbps up) from £26.95/month, rising to £29.95/month from 1 March 2026 and £32.95/month from 1 March 2027 (TalkTalk Business – Broadband Plans).

FTTP pricing (excl. VAT): Business Full Fibre (up to 900 Mbps / 115 Mbps up) from £26.95/month, subject to the same annual increases. Installation costs from £24.95 (Standard) to £199.95 (Advanced) (TalkTalk Business – Broadband Plans).

Static IP: Free static IP included on all Business Full Fibre (FTTP) plans (TalkTalk Business – Broadband Plans).

Customer satisfaction: TalkTalk Business holds a Trustpilot score of 4.6/5 (~21,000 reviews) (Trustpilot – TalkTalk Business) — notably higher than TalkTalk's consumer brand. Which? scored TalkTalk at 59% in January 2026 (Which? – Best Broadband Providers 2026). Ofcom recorded 10 complaints per 100,000 TalkTalk customers in Q3 2025 (The Register – Ofcom Q3 2025), having been the highest-rated for complaints in Q3 2024 at 14 per 100,000 (ISPreview – Ofcom Q3 2024).

Contract lengths: 12, 24, and 36 months available (TalkTalk Business – Broadband Plans).

Honest assessment: TalkTalk Business offers good value on FTTP with a free static IP — a combination that competes strongly with mid-market offerings. The improvement in Ofcom complaints (from highest to industry average) is encouraging, though the Which? consumer score remains low.

Zen Internet

Zen Internet is the only UK broadband provider to have been consistently Which? Recommended since 2021, and holds the highest Which? customer satisfaction score of any provider in the January 2026 survey at 84% (Which? – Best Broadband Providers 2026). It operates on Openreach and its own network with a focus on business customers.

FTTP pricing (excl. VAT, 18-month standard contract):

Full Fibre 100 (100 Mbps / 18 Mbps up): from £30/month
Full Fibre 300 (300 Mbps / 47 Mbps up): from £34/month
Full Fibre 500 (500 Mbps / 70 Mbps up): from £38/month
Full Fibre 900 (900 Mbps / 100 Mbps up): from £46/month

(Zen Internet Business – Full Fibre Broadband)

No mid-contract price rises: Zen's Contract Price Promise means the monthly fee is fixed for the duration of the contract — unlike most other providers in this comparison (Zen Internet Business – Full Fibre Broadband).

Static IP: One static IPv4 address included as standard on all Zen business broadband connections; additional IPs available on request (Zen Internet Business – Full Fibre Broadband).

Trustpilot: 4.4/5 across approximately 16,485 reviews as of February 2026 (Trustpilot – Zen Internet).

Awards: Winner of Expert Reviews 2025 Best Speed award (95% of customers satisfied with their speed); PC Pro Best Broadband Provider for over 20 consecutive years (Home Network Specialists – Broadband 2025; Expert Reviews Broadband Awards 2025).

Honest assessment: Zen is not the cheapest option in this comparison. It is consistently the highest-rated for service quality. Businesses that have experienced poor support from a larger provider often cite Zen as the standout alternative. Its 18-month standard contract is shorter than many competitors, and the no-price-rise guarantee provides genuine cost predictability.

Sky Business

Sky Business uses Openreach infrastructure and offers FTTC and FTTP products, with a managed switching process that handles migration from other Openreach providers. It has the lowest Ofcom complaint rate of all major providers in Q3 2024 at just 5 per 100,000 customers, compared to the industry average of 10 (ISPreview – Ofcom Q3 2024).

FTTC pricing (excl. VAT, 24-month contract): Essential (76 Mbps / 19 Mbps up) from £26.95/month; with phone line: £29.95/month (BestBroadbandDeals – Sky Business Review 2025).

FTTP pricing (excl. VAT, 24-month contract):

Pro (150 Mbps / 28 Mbps up, includes 4G backup): £34.95/month
Plus (500 Mbps / 60 Mbps up, includes 4G backup): £44.95/month
Speed Flex upgrades to 900 Mbps available as add-ons

(OffersNewCustomers – Sky Business Broadband Deals)

Static IP: Not included — available as a paid add-on at +£4.95/month. Note that the static IP is not functional during a broadband outage (OffersNewCustomers – Sky Business Broadband Deals).

Trustpilot: The business-specific Trustpilot profile (business.sky.com) has only 41 reviews and rates at 1.5/5 (Trustpilot – Sky Business). This sample is not statistically reliable; the broader Sky consumer Trustpilot (25,316 reviews) shows a meaningfully different picture. Treat the business Trustpilot score with caution.

Which? score: 62% (January 2026 survey) (Which? – Best Broadband Providers 2026).

Honest assessment: Sky Business presents something of a contradiction: its Ofcom complaints data is the best in class, yet its business Trustpilot score (on a very small sample) is among the worst. 4G backup included in Pro and Plus plans is a genuine differentiator for businesses that cannot afford downtime. Businesses requiring static IP should factor in the additional £4.95/month.

EE Business

EE Business operates on BT's Openreach infrastructure and is part of BT Group. It offers FTTC and FTTP products alongside mobile services, making it particularly relevant for businesses already using EE mobile. EE offers the UK's widest 5G mobile coverage, enabling seamless mobile/fixed bundle arrangements (compareyourbusinesscosts.co.uk – EE Business Broadband 2026).

Pricing (excl. VAT): EE Business broadband starts from approximately £25.99/month for entry-level plans, with speeds reaching up to 1.6 Gbps on the fastest tier (compareyourbusinesscosts.co.uk – EE Business Broadband 2026). Note: EE's published small business price guide focuses on mobile services; fixed broadband pricing is not itemised in that document, so the figure above is drawn from third-party comparison data and should be verified directly with EE before purchase.

Annual price increases: Contracts taken from 10 April 2024 include a fixed annual increase of £3/month; contracts from 31 July 2025 carry a £4/month annual increase (Uswitch – EE Broadband Price Increase).

Customer satisfaction: Which? scored EE at 66% in January 2026 (Which? – Best Broadband Providers 2026). Ofcom recorded 10 complaints per 100,000 EE customers in Q3 2025, tied for the highest in the period alongside TalkTalk and Vodafone (The Register – Ofcom Q3 2025).

Static IP: Unverified — not stated in EE's available published documentation for fixed broadband. Confirm directly with EE before purchase.

Trustpilot: The business-specific EE Trustpilot profile (business.ee.co.uk) rates at approximately 3.8/5 across roughly 270 reviews (Trustpilot – EE Business) — a very small sample. Treat with caution.

Honest assessment: EE Business is a strong fit for businesses already embedded in the BT/EE ecosystem, particularly those managing mobile and fixed broadband through a single account. Independent customers may find better-documented pricing and service track records elsewhere in this comparison.

Daisy Communications

Daisy Communications is one of the UK's largest independent business telecommunications providers, offering broadband, VoIP, mobile, cloud, and IT/security services. It aggregates wholesale connectivity from BT, Virgin Media, and TalkTalk, giving it the ability to offer competitive pricing across multiple network types (Daisy Group – Leased Line).

FTTC pricing (excl. VAT): From £26.95/month standalone; bundled with static IP and business phone from £39.66/month (DHV Lite bundle) (Daisy Shop; lovebusiness.co.uk – Daisy Business Broadband).

FTTP pricing (excl. VAT): Broadband 300 (300 Mbps, including static IP) from approximately £28.95/month; 1 Gbps FTTP pricing on enquiry (Daisy Shop).

Static IP: Included in Daisy broadband bundles across 76 Mbps, 300 Mbps, and full-fibre packages (lovebusiness.co.uk – Daisy Business Broadband; business-broadband-deals.co.uk – Daisy).

Trustpilot: 4.7/5 across approximately 13,614 reviews as of October 2025 (Trustpilot – Daisy Group) — the highest Trustpilot score in this comparison.

Which? / Ofcom: Daisy is not separately tracked by Which? or Ofcom (below their published market-share thresholds).

Contract: Typically 24 months; specific terms depend on product (lovebusiness.co.uk – Daisy Business Broadband).

Honest assessment: Daisy's proposition is strongest for businesses wanting a single managed provider across multiple services or sites. Its wholesale model means it can sometimes match or beat the network operators' published prices. The high Trustpilot score across a substantial review base is a genuine positive signal.

Hyperoptic Business

Hyperoptic operates its own full-fibre network (not Openreach or cable), available to over 1 million UK premises with a focus on apartment buildings, business districts, and urban locations including London, Manchester, Birmingham, and Edinburgh (Hyperoptic – Business Page). All plans are full-fibre symmetric — it does not offer FTTC.

FTTP pricing: Business-specific pricing is by enquiry only. Hyperoptic's consumer plans (which give an indicative floor) start from £21.50/month for 50 Mbps symmetric (24-month contract), rising to £25.50/month from April 2027 (MoneySuperMarket – Hyperoptic Broadband Deals). Business plans carry enhanced SLAs and static IP as standard.

Static IP: 1 static IP included as standard on all Hyperoptic Business plans. Additional IPs: 5 static IPs for £20.83/month; 13 static IPs for £50/month (Hyperoptic – Static vs Dynamic IP Addresses).

SLA: 24-hour resolution SLA on business plans (Hyperoptic – Business Page).

Customer satisfaction: Which? scored Hyperoptic at 77% in January 2026 — the second-highest score in the survey behind Zen Internet, rated "great value" (Which? – Best Broadband Providers 2026). Trustpilot rating: 4.5/5 across approximately 48,971 reviews as of March 2026 (Trustpilot – Hyperoptic) — the largest review base in this comparison.

Contract lengths: 12, 24, 36-month, and rolling monthly available on business plans (Hyperoptic – Business Page).

Honest assessment: Hyperoptic is only relevant if you are within its coverage footprint. For urban businesses that do qualify, it offers symmetric speeds (equal upload and download), strong customer satisfaction scores, and a static IP included as standard — at pricing that is competitive with the major network operators. Check availability at your postcode before considering further.

bOnline

bOnline is a specialist SME provider focused on combining FTTP broadband with digital phone lines (VoIP) and unlimited UK calls in a single bundle. It launched its FTTP product range in late 2024 (ISPreview – bOnline FTTP Launch 2024) and has rapidly grown its customer base, accumulating over 14,000 Trustpilot reviews.

FTTC pricing (excl. VAT, 12-month contract): Unlimited Business Fibre (FTTC) from £26.95/month (MoneySuperMarket – bOnline Review 2026).

FTTP pricing (excl. VAT, 12-month contract):

160 Mbps: £32/month
330 Mbps: £37/month
550 Mbps: £40/month
1 Gbps: £48/month

(MoneySuperMarket – bOnline Review 2026)

Annual price increase: £2.50/month on all broadband services (bOnline – Schedule of Charges 2025 PDF).

Static IP: Not included as standard; available as a paid add-on at £2.50/month (bOnline – Schedule of Charges 2025 PDF).

Trustpilot: 4.5/5 across approximately 14,466 reviews as of September 2025 (Trustpilot – bOnline).

Which? / Ofcom: bOnline is not separately rated by Which? or tracked in Ofcom's published complaints reports (below market-share thresholds).

Honest assessment: bOnline's strongest appeal is the FTTP + VoIP bundle for micro-businesses replacing a traditional landline and broadband package in one move. If your primary requirement is broadband without a phone line, other providers in this comparison offer more flexibility. Static IP costs extra, and the structured annual price rise should be factored into total cost of ownership calculations.

How We Compiled This Comparison

This comparison was compiled by AMVIA's connectivity team. AMVIA is a specialist business connectivity broker that compares and procures broadband, leased lines, and SD-WAN across all major UK carriers as part of its daily commercial work.

Data sources used:

Provider pricing pages: Checked directly against each provider's published pricing as of March–April 2026. Where pricing was only available via third-party sources, this is noted in the provider profile.
Ofcom complaints data: Q3 2024 data from ISPreview's report on Ofcom's published statistics; Q3 2025 data from The Register's coverage of Ofcom's quarterly publication. Ofcom only publishes complaints data for providers with at least 1.5% market share.
Which? customer satisfaction: Which? January 2026 survey (n=5,235). Note: this survey covers residential broadband; no separate Which? survey for business broadband is publicly available.
Trustpilot scores: Collected from provider-specific Trustpilot pages between July 2025 and April 2026. Sample sizes vary significantly — scores from profiles with fewer than 500 reviews are flagged and should be treated with caution.
Market statistics: Uswitch – UK Business Broadband Statistics, Broadband Genie – Switching Study 2025, Grand View Research – UK Broadband Services Market.

Methodology: Pricing shown is the standard published rate for new business customers on the most common contract term at time of data collection. Actual pricing may vary by postcode, installation type, promotional period, and any negotiated discounts. All prices exclude VAT at 20%.

What this comparison does not cover: Leased line pricing (except indicatively); SOGEA/SoGEA-specific products where not separately distinguished by the provider; pricing that requires a postcode-specific quote.

Update frequency: This comparison is reviewed and updated quarterly. Data last verified: April 2026.

AMVIA's position: AMVIA is a business connectivity broker. It compares available products from all major UK carriers at your postcode. It does not self-rank as the best provider in any category and does not receive preferential payments from providers in exchange for positioning in this comparison.

About AMVIA

AMVIA compares all available business broadband, leased line, and SD-WAN providers at your postcode, including BT, Virgin Media, Vodafone, TalkTalk, Zen, Sky, EE, Daisy, Hyperoptic, and other regional and national carriers. As a specialist business connectivity broker, AMVIA works with the full market — not a limited panel — and can access pricing that is not always available directly from providers.

If you want to know which providers are available at your address and what the current market pricing is, AMVIA can run a live comparison. There is no obligation and no cost.

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