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Virgin Business Broadband: A Complete Review for UK Businesses

Oct 29, 2024

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Virgin Business Broadband: A Complete Review for UK Businesses

Considering Virgin business broadband for your company? This comprehensive review examines the pros and cons to help you make an informed decision about this popular business broadband provider.

What is Virgin Media Business Broadband?

Virgin Media business broadband offers dedicated connectivity designed specifically for office and workplace environments. Unlike residential packages, business broadband provides enhanced features and support crucial for business operations.

Key Advantages of Virgin Media Business Broadband

1. Dedicated Business Support

Business customers get access to specialized 24/7 UK-based support, separate from residential customer service. This ensures faster resolution when connectivity issues arise that could impact your operations. However, for guaranteed fix times and availability, consider comparing business leased line options.

2. Flexible Voice Solutions

Virgin offers various voice options from basic phone lines to advanced unified communications:

- Single line rental with unlimited UK calls on VOOM packages

- SIP trunking capabilities

- Business mobile plans

- Cloud voice solutions

Looking for more voice options? Compare leading business VoIP phone systems.

3. High-Speed Fiber Performance

Virgin's network delivers fiber-only connectivity with speeds typically 5-6x faster than standard business broadband:

- VOOM packages offering up to 350Mbps download speeds

- Claims of 4x faster speeds versus competitors

- Suitable for offices with up to 30 users

For even faster guaranteed speeds, explore business FTTP broadband options.

4. Streamlined Installation

Benefits include:

- Dedicated order manager for setup

- Coordinated engineer visits

- Clear communication throughout process

Learn more about getting a new business broadband line.

5. Enhanced Business Router

Unlike many providers, Virgin supplies business customers with:

- Enterprise-grade hardware

- Advanced security features

- Firewall management

- Intrusion prevention

- Secure remote access capabilities

Key Disadvantages

1. Premium Pricing

The main drawback is cost - expect to pay more compared to residential packages. However, consider:

- Business broadband is tax-deductible

- Enhanced features justify investment for many companies

- May need to weigh up leased line costs for mission-critical connectivity

Making Your Decision

When evaluating Virgin business broadband, consider:

- Your bandwidth requirements

- Number of users

- Budget constraints

- Need for guaranteed service levels

For expert advice on choosing the right connectivity solution, including Virgin and alternative providers, contact Amvia's team. We'll help you compare options and find the perfect fit for your business needs.

Looking to explore other providers? Check our guide to the best business broadband providers in the UK.

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