FTTP delivers 1Gbps+ speeds with 99.9% uptime for UK businesses. Discover costs, benefits, and how full fibre transforms cloud operations, VoIP, and remote work—backed by direct expert access.
trusted by SMEs as well as the world's largest brands
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Your internet drops during a critical video call with your biggest prospect. Cloud backups time out overnight. Your team waits five minutes to upload a client presentation. That's £3.7 billion in lost UK business productivity every year, and your legacy broadband is the silent culprit.
Fibre to the Premises (FTTP) delivers full fibre-optic cables directly to your business location, providing symmetrical speeds up to 1.8Gbps with guaranteed 99.9% uptime. Unlike hybrid connections that rely on outdated copper infrastructure for the final stretch, FTTP eliminates the bottlenecks strangling your operations—giving you the enterprise-grade reliability your cloud-dependent business demands.
As of January 2025, 74% of UK premises can access FTTP, with Ofcom confirming coverage expanding to 96% by 2027. This means your competitors are already gaining speed, reliability, and competitive advantages you're leaving on the table. With the PSTN switch-off deadline of January 2027 forcing businesses off copper-based systems, transitioning to FTTP isn't just an upgrade—it's business-critical infrastructure planning.
This means your choice today determines whether you scale seamlessly with demand or struggle with connection failures that cost £900 per hour for SMEs and £4,500+ per minute for larger enterprises.
The Infrastructure That Changes Everything
FTTP operates fundamentally differently from the broadband connections holding most UK businesses back. Traditional FTTC (Fibre to the Cabinet) runs fibre-optic cables to street cabinets, then relies on ageing copper telephone lines for the final connection to your premises—creating signal degradation, speed loss, and weather-dependent reliability issues.
FTTP eliminates copper entirely. Fibre-optic cables run uninterrupted from your Internet Service Provider's network hub directly into your office, using pulses of light to transmit data at speeds copper infrastructure physically cannot match. An Optical Network Terminal (ONT) installed at your premises converts these optical signals into electrical data your devices use—delivering consistent gigabit speeds regardless of distance from the exchange or time of day.
This means you're not sharing bandwidth with residential users streaming Netflix during your peak business hours. Your connection performance remains stable when everyone else's degrades.
According to techUK research, businesses with full fibre infrastructure experience 13% GVA uplift in professional services sectors alone—translating to £67,000 additional value per employee annually. CityFibre's £4bn rollout analysis confirms full fibre deployment generates £38bn in economic benefits over 15 years, with businesses in "levelling up" priority areas seeing disproportionate productivity gains.
For UK businesses still running on copper‑based ADSL or part‑fibre FTTC, upgrading to full fibre (FTTP) is one of the most impactful infrastructure decisions you can make. The difference isn’t just speed — it’s stability, latency, and the guaranteed performance that keeps your business moving when legacy lines falter. Here's what that truly means in practice.
ADSL delivered a foundation for the early internet era — but it was never built for the cloud‑based, real‑time applications modern businesses rely on. Its copper lines cap download speeds around 24Mbps and uploads at 1Mbps, making video conferences, large file transfers, and multi‑user platforms nearly impossible during peak times.
FTTC (Fibre to the Cabinet) improved things by introducing fibre up to local street cabinets, pushing speeds to 80Mbps down and 20Mbps up. However, the final stretch — copper from cabinet to premises — still limits consistency. Distance from the cabinet degrades performance, latency averages 10–20ms, and bandwidth fluctuates based on local traffic loads.
With FTTP (Full Fibre to the Premises), that last limitation disappears. Fibre runs directly into your building, delivering uncontended, high‑capacity bandwidth with zero distance degradation and near‑instant response times. Latency drops below 10ms, and business‑grade services run comfortably at 1Gbps or higher — with symmetric options for teams that upload and download at equal speeds.
This means smoother Microsoft 365 sessions, glitch‑free Teams calls, faster off‑site backups, and real‑time collaboration without lag.
FTTP’s leap over older technologies is transformative. Copper broadband typically offers 99% uptime, meaning several hours of outage risk each month. FTTC improves to around 99.5%, but FTTP pushes reliability further with a 99.9% business SLA, reducing downtime to minutes per year.
Environmental reliability also improves: while rain, corrosion, and electromagnetic interference can disrupt copper performance, fibre connectivity remains unaffected by weather — ensuring consistent throughput year‑round.
Full fibre isn’t just faster — it’s ready for the future. As legacy networks face retirement under the national PSTN switch‑off, copper‑based services will be phased out entirely by 2027. Upgrading today positions your business ahead of that change, locking in stable bandwidth for cloud adoption, hybrid work, and data‑driven operations.
Amvia’s team works directly with your IT stakeholders to design FTTP solutions that align with your growth trajectory — whether that’s a standalone connection for a single office or a network upgrade supporting multi‑site resilience.
Every installation includes proactive UK‑based monitoring, guaranteed uptime, and no‑voicemail expert support — ensuring your fibre connection performs exactly as intended, day in, day out.
Business FTTP services from providers like AMVIA often include enhanced SLAs with automatic service credits, priority fault resolution within 5 hours, and UK-based expert support—features standard broadband packages never guarantee.
UK businesses lost over 50 million hours to internet failures in 2023, with financial losses exceeding £3.7 billion—a staggering 400% increase since 2018 despite downtime duration dropping 20%. The culprit? Growing dependency on cloud applications, video conferencing, and always-on connectivity meeting infrastructure designed for phone calls, not data.
For example: HD video conferencing requires 10-25Mbps upload bandwidth. When three sales presentations run simultaneously on copper-dependent broadband, one inevitably freezes. FTTP's symmetric speeds ensure flawless video quality even with multiple concurrent calls.
Here's what else legacy broadband actually costs you:
15% of UK businesses now start losing money the instant their internet fails. When connectivity drops during an 8-hour workday, 39% of businesses experience financial losses—240,000 more companies than five years ago. For your finance team processing payroll, your operations staff coordinating logistics, or your sales team demonstrating products—every minute offline equals measurable lost revenue.
While you wait 45 seconds for Xero to load transactions, your competitor on full fibre accesses the same data in 2 seconds. That's 10+ hours saved monthly per employee—time redirected to billable work, strategic planning, or customer acquisition.
Microsoft 365, Salesforce, Xero, and AutoCAD demand 10-50Mbps per concurrent user. With 15 employees actively using cloud tools simultaneously, you need 150-250Mbps minimum—speeds FTTC struggles to deliver during peak hours. FTTP provides headroom for growth without performance degradation.
Quantifiable Business Outcomes from FTTP Migration:
According to Openreach and Be the Business research on UK SMEs, businesses migrating to full fibre report:
- 59% improved efficiency and speeds enabling faster task completion
- 52% greater reliability reducing downtime-related productivity loss
- 27% increased collaboration with colleagues via cloud platforms
- 27% more successful technology adoption of bandwidth-intensive tools
- 20% increased customer access through always-on digital channels
- 18% direct sales increases attributed to improved connectivity
This means the infrastructure investment pays for itself through reduced downtime costs, eliminated productivity bottlenecks, and enhanced customer experience—before accounting for competitive advantages like faster response times and seamless remote work capabilities.
CityFibre's Economic Impact Study (conducted by Hatch consultancy) analyzing full fibre deployment across one-third of UK premises projects:
- £38bn total economic benefits over 15 years - £12.4bn economic growth in Northern England (highest regional impact)
- £4bn private infrastructure investment generating 8x economic multiplier
- Businesses in "levelling up" areas see disproportionate productivity gains, closing the digital divide
techUK Infrastructure Analysis confirms full fibre adoption enables:
- Up to £144m ROI from smart city deployments requiring full fibre backhaul
- 13% GVA uplift in professional services (£67,000 per employee annually)
- 40% faster automated system deployment critical for competitive positioning
This means investing in FTTP today positions your business to leverage emerging technologies—AI tools, IoT sensors, real-time analytics—that competitors on legacy broadband physically cannot run.
You need internet that doesn't crash during video calls. AMVIA's FTTP services deliver 1Gbps speeds
with guaranteed 99.9% uptime—even if your team runs bandwidth-heavy cloud apps simultaneously.
Missed SLA targets? You receive automatic service credits—no questions asked, no lengthy claim processes.
You speak to UK-based connectivity specialists who understand your infrastructure—never voicemail, never offshore call centres. Because when your internet fails at 4:47 PM on Friday, you need answers immediately, not ticket escalation queues.
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Our 99.9% uptime guarantee comes with automatic compensation if we miss targets. We monitor your connection proactively and often resolve issues before you notice them—but when faults occur, our 5-hour fix time commitment puts engineers on-site fast.
Scalable from 115Mbps to 1.8Gbps:Start with what your business needs today, then upgrade speeds without replacing infrastructure. This meansas your team grows from 15 to 50 employees, your connectivity scales seamlessly—no lengthy installations, no service disruption.
Trusted by 2,000+ UK Businesses: Our 4.6/5 Trustpilot rating reflects consistent delivery on connectivity promises.
We're not the cheapest option—we're the partner who answers when you call and resolves issues on first contact.
Call 0333 733 8050 now to speak with a UK-based expert, or request your personalized connectivity assessment below.
Choosing FTTP speed tiers requires understanding concurrent usage patterns, not just headline numbers. Most businesses underestimate bandwidth requirements by focusing on individual application needs rather than simultaneous demands during peak hours.
Recommended FTTP Speed Tiers by Business Profile:
- Email, web browsing, cloud document editing, occasional video calls, basic VoIP
- Peak Concurrent Usage: 1-2 video calls, 8 cloud app users, background file sync
- Recommended Speed: 115Mbps download / 20Mbps upload (FTTP entry tier)
- Cost Range: £42-55 per month (24-month contract)
- Regular video conferencing, active Microsoft 365/Google Workspace use, moderate file sharing, CRM platforms
- Peak Concurrent Usage: 3-4 concurrent video calls, 15 active cloud users, frequent collaboration
- Recommended Speed: 330Mbps download / 50Mbps upload
- Cost Range: £55-65 per month (24-month contract)
- Large file transfers, CAD/design work, video rendering, extensive cloud backup, hosted applications
- Peak Concurrent Usage: 6+ video conferences, 30+ cloud platform users, constant data synchronization
- Recommended Speed: 550-1000Mbps download / 75-115Mbps upload
- Cost Range: £62-80 per month (24-month contract
- Real-time data analytics, web/video hosting, IoT device networks, virtual desktop infrastructure
- Peak Concurrent Usage: Server hosting, sustained multi-gigabyte transfers, mission-critical always-on systems
- Recommended Speed: 1000Mbps+ download / 1000Mbps upload (symmetric)
- Cost Range: £100-200+ per month (requires business-grade SLA)
Every organisation’s broadband demands are different — shaped by the number of users, the cloud tools you rely on, and the intensity of daily online activity. Understanding the bandwidth behind each core function helps you size your FTTP connection correctly, ensuring performance never limits productivity.
This means your connection planning should start from how your business actually operates, not just headline speed claims. Amvia’s specialists help model these usage patterns to ensure your FTTP solution remains fast, reliable, and ready for future growth — without overspending on unneeded capacity.
For standard office use — email, browsing, and light web applications — most users require only 1–5Mbps each. This level supports day‑to‑day administration comfortably, especially when coupled with Amvia’s low‑latency fibre backbone.
Voice and video platforms have higher, more consistent demands. Each VoIP phone line needs around 3–5Mbps to maintain crisp call quality without dropouts. Standard‑definition conferencing (via Teams, Zoom, or Meet) typically consumes between 5–10Mbps per stream, while HD video sessions scale closer to 10–25Mbps. For enterprises running 4K or multi‑participant video walls in conference rooms, bandwidth may climb to 25–50Mbps per channel.
Cloud‑based tools such as Microsoft 365 or Salesforce require 10–50Mbps per user to ensure fast sync times and uninterrupted access to live data. Creative and technical teams working with CAD files, video editing, or large data transfers benefit from 25–100Mbps to keep uploads from blocking the network.
Heavier data workflows, including automated cloud backups, are among the most bandwidth‑intensive, often spanning 50–200Mbps depending on dataset size and redundancy configuration. For data analytics and real‑time systems integrations, throughput demands can easily reach 100Mbps to 1Gbps, ideal territory for Amvia’s Business FTTP 1000 or symmetric fibre services.
FTTP contracts typically span 24-36 months with early termination fees. This means you should provision for 12-18 months of anticipated growth rather than just current requirements. If you plan to add employees, implement new cloud services, or expand video conferencing, factor those demands into your speed tier selection today. Many FTTP providers offer mid-contract speed upgrades (FibreFlex from some ISPs), but planning ahead eliminates performance bottlenecks during critical growth periods.
What You'll Actually Pay for Business FTTP:
Transparency matters when budgeting connectivity infrastructure. Unlike consumer broadband with promotional pricing that triples after 12 months, business FTTP contracts lock in clear monthly costs—but understanding the complete financial picture requires examining installation charges, contract commitments, and potential build fees.
Standard Monthly FTTP Pricing (UK Business Market, October 2025):
Up to 115 Mbps download
Up to 20 Mbps upload
£42-55/month target price
24 month typical contract
Up to 160 Mbps download
Up to 30 Mbps upload
£51-60/month target price
24 month typical contract
Up to 330 Mbps download
Up to 50 Mbps upload
£55-70/month target price
24 month typical contract
Up to 115 Mbps download
Up to 20 Mbps upload
£62-80/month target price
24 month typical contract
Up to 1000 Mbps download
Up to 115 Mbps upload
£66-90/month target price
24 month typical contract
Up to 1000 Mbps download
Up to 1000 Mbps upload
£100-180/month target price
24 month typical contract
Standard FTTP Connection Charges:
- Standard Installation: £0-150 (often free with 24-month commitment)
- Premium Installation: £150-300 (complex routing, multi-floor buildings)
- Advanced Installation: £300-600 (requires wall penetrations, significant cabling)
Monthly pricing variations are influenced by these factors:
Provider network coverage (existing FTTP infrastructure vs. new build)
SLA commitments (standard vs. enhanced response times)
Support level (best-efforts vs. priority UK-based experts)
Contract length (36-month agreements often 10-15% cheaper monthly)
Static IP addresses (typically £5-10/month additional)
If FTTP infrastructure doesn't already reach your premises, Openreach and alternative networks assess build charges covering civil engineering to extend fibre cables from the nearest aggregation point. Providers typically absorb up to £615 in build costs, but excess charges pass through to businesses.
Example Build Scenarios:
- Urban location, 200m from existing FTTP: Usually covered under standard exemption
- Business park, 500m cable extension required: £1,500-3,000 one-time charge
- Rural location, 2km+ from aggregation node: £5,000-15,000+ (consider FTTP on Demand or leased line alternatives)
AMVIA conducts pre-installation site surveys to provide exact costs upfront—no surprises when engineers arrive. If build charges exceed budget, we propose alternatives including business-grade SOGEA, bonded connections, or leased lines with comparable reliability.
FTTP business broadband offers UK SMEs a low‑cost gateway to full‑fibre speeds, with 1Gbps packages priced between £66–£90 per month. Installation is often free or capped under £300, making it ideal for fast‑growing digital operations and hybrid teams.
A dedicated leased line, however, provides a private, uncontended circuit for your business alone — starting from £300–£600+ monthly, plus installation fees from £1,000 to £2,500. The higher cost reflects the enterprise‑grade guarantees it carries: rock‑solid uptime, symmetrical speeds, and priority fault resolution backed by financial compensation.
While FTTP connections share bandwidth with other users (typically a 32:1 contention ratio on business‑grade services), a leased line delivers a true one‑to‑one connection. This means your organisation always receives the full speed you pay for — even during peak demand periods.
FTTP offers “up to” performance levels depending on network load, but leased lines provide guaranteed symmetric speeds, ensuring uploads are as fast as downloads. For businesses running VPNs, cloud backups, or live customer platforms, that consistency can directly impact productivity and customer satisfaction.
Service reliability is where leased lines justify their investment. A leased line guarantees five‑hour fault fix times, typically backed by financial penalties if service targets are missed. FTTP SLAs vary by provider, with typical repair windows from five hours up to two days, though Amvia’s business FTTP delivers the shortest possible resolution times within standard business hours.
In uptime terms, FTTP business broadband offers 99.9% availability — excellent for SMEs. Leased lines push this further to 99.99%+, supported by automatic compensation for any downtime breach. For organisations where downtime equals lost revenue, that extra decimal point matters.
FTTP business broadband suits fast‑growing SMEs and office‑based organisations that depend on video calls, collaboration tools, and cloud data — without the budget overhead of a dedicated circuit.
A leased line, on the other hand, is purpose‑built for mission‑critical workloads: multi‑site networking, VoIP infrastructure, real‑time data processing, financial trading, or large‑scale SaaS applications.
In short, FTTP delivers extraordinary performance for the price — while leased lines deliver absolute performance, guaranteed.
Amvia’s advisors can help determine the tipping point for your organisation, analysing uptime requirements, cost implications, and scalability to ensure your next connectivity investment supports your long‑term strategy.
For a 20-employee business:
- FTTP 330Mbps: £60/month = £3 per employee monthly
- 100Mbps Leased Line: £350/month = £17.50 per employee monthly
This means FTTP delivers enterprise-class speeds at a fraction of leased line costs—making it the optimal choice for businesses where 99.9% uptime (vs. 99.99%) meets operational requirements.
When to choose leased lines instead:
- VoIP call centers where every dropped call = lost revenue
- Financial trading platforms requiring guaranteed latency
- Multi-site businesses needing dedicated WAN connections
- Operations where downtime costs exceed £10,000+ per hour
AMVIA's connectivity specialists help you evaluate true requirements vs. over-engineering—ensuring you invest in appropriate infrastructure, not unnecessary redundancy.
No more buffering video calls. No more bandwidth throttling. No more automated support that doesn't answer. AMVIA delivers full-fibre speeds backed by 99.9% uptime SLA, transparent pricing, and UK-based experts who solve problems on the first call.
Your FTTP installation follows a structured process, but timelines vary significantly based on existing infrastructure availability.
• Order to Installation: 7-14 business days
• Installation Duration: 2-4 hours on-site
• Service Activation: Same day as installation
• Order to Site Survey: 5-7 business days
• Survey to Installation Booking: 14-30 business days
• Installation Duration: 4-6 hours (external and internal cabling)
• Total Timeline: 4-8 weeks from order
• Order to Feasibility Assessment: 7-14 business days
• Build Quote and Approval: 2-4 weeks
• Civil Works (if required): 8-16 weeks
• Final Installation: 1-2 weeks post-completion
• Total Timeline: 12-24 weeks from order
External Work (Conducted First):
• Engineers locate the nearest FTTP aggregation point (street cabinet or chamber) and run fibre-optic cable to your building's external boundary
• Cable enters your building via existing ducts or new wall penetrations (requires your approval for drilling)
• Protective conduit installed to shield fibre cable from damage along external walls
Internal Work (Inside Your Premises):
• Fibre cable routed from building entry point to your chosen ONT location (ideally near your network cabinet or main office area)
• Optical Network Terminal (ONT) mounted on wall and connected to fibre cable
• Power supply connected (ONT requires mains power—plan for UPS if business-critical)
• Service testing confirms speeds, latency, and connection stability
• Your router connected to ONT and configured for business use
Typical installation requires:
• Access to premises for 2-6 hours (schedule during off-peak if disruption concerns exist)
• Decision-maker available to approve drilling/routing (if required)
• Existing IT infrastructure details (static IP requirements, VPN configurations, VoIP systems)
AMVIA provides named project managers for all installations—your single point of contact from order through activation. If installation reveals unexpected challenges (inaccessible ducting, conflicting infrastructure), we propose solutions immediately rather than leaving you waiting for callbacks.
Parallel Running Strategy:
Smart businesses don't cut over to FTTP on Day 1.
This means:
• FTTP installed and tested while your existing broadband remains active
• Network equipment configured to use FTTP as primary, legacy broadband as failover
• Staff usage monitored for 1-2 weeks to identify any compatibility issues
• Only then disconnect legacy service—after confirming FTTP performs as expected
Critical System Migration Checklist:
• VoIP phone system configured for FTTP static IP (if applicable)
• VPN connections tested and confirmed working
• Cloud application access verified (Microsoft 365, Salesforce, Xero)
• Email systems confirmed operational (especially if using SMTP relay)
• Security firewall rules updated for new connection
• Remote access solutions tested by remote workers
• Backup internet connection identified (mobile 4G/5G failover)
AMVIA's engineers perform comprehensive pre-installation audits of your current network configuration—identifying potential migration issues before they cause downtime. Our UK-based technical team then handles the complete cutover process, with out-of-hours scheduling available for businesses unable to tolerate daytime disruption.
Copper telephone lines suffer signal interference from electrical systems, weather conditions (moisture causes corrosion), and electromagnetic radiation. Fibre-optic cables transmit light signals unaffected by these factors—maintaining consistent performance in conditions that cripple ADSL and FTTC connections.
Copper-based broadband loses signal strength over distance from the exchange—businesses 3km+ away experience dramatically reduced speeds and reliability. FTTP maintains full performance regardless of distance, as light signals don't degrade over the distances involved in local network infrastructure.
Traditional broadband requires functioning street cabinets, intermediate connection points, and copper cabling spanning hundreds of meters—each representing potential failure points. FTTP's direct fibre connection eliminates many intermediate components that cause outages.
While FTTP connections are technically contended (typically 32:1 for business services), the massive bandwidth headroom means even at peak usage, individual connections rarely experience degradation. Copper services at 50:1 contention with far lower total capacity suffer noticeable slowdowns when neighbors stream video or download large files.
According to Beaming's 2023 Downtime Report, UK businesses on full fibre infrastructure experience significantly fewer outages than those on part-fibre (FTTC) or copper (ADSL) services—with the median time to financial impact from connectivity failure now just 6 hours for businesses with employees.
This means FTTP's enhanced reliability directly reduces the £3.7 billion UK businesses collectively lose annually to internet failures—making the infrastructure investment a risk mitigation strategy, not just a performance upgrade.
Automatic Compensation, No Claims Process: If we miss our 99.9% target, service credits appear on your next invoice automatically. You don't file support tickets or dispute charges—we proactively monitor performance and credit your account when standards aren't met.
If your FTTP fails during business hours (8 AM - 6 PM weekdays), our engineers are on-site or remotely resolved within 5 hours. Not "we'll open a ticket"—actual resolution commitment with financial penalties if we miss targets.
We monitor your connection 24/7 for performance degradation, often identifying and resolving potential failures before they impact your business. You learn about issues when we call to confirm resolution—not when your team reports outages.
Call 0333 733 8050 any time, and a UK technical specialist answers within 90 seconds. No phone trees, no "escalation processes," no offshore scripts. Because when your internet is down, you need answers immediately, not appointment scheduling.
Over 2,000 UK businesses trust AMVIA connectivity for this exact reason—we guarantee service delivery and back it financially.
Full Fibre connectivity isn’t just about speed—it underpins smarter, more efficient operations across every department. FTTP enables seamless cloud collaboration through platforms like Microsoft 365 and Teams, eliminates video call lag for hybrid workforces, and accelerates large file transfers for design, engineering, and media teams. Its symmetrical speeds support real-time data syncing and cloud backup, ensuring instant access to critical applications without delay. Combined with AMVIA’s 99.9% uptime SLA and 90-second support response, FTTP gives businesses the bandwidth, reliability, and resilience needed to scale confidently in a digital-first economy.
Problem: Your team wastes 15-20 minutes daily waiting for Salesforce to load, Microsoft Teams to sync, or Xero to process transactions. Legacy broadband throttles cloud application responsiveness during peak hours when everyone's online simultaneously.
FTTP Solution: Sub-10ms latency and consistent gigabit speeds eliminate cloud application lag. This means real-time collaboration in Microsoft 365, instant CRM data refreshes in Salesforce, and seamless accounting workflows in Xero—even with 20+ concurrent users.
Bandwidth Requirements Met:
- Microsoft 365 (Excel, PowerPoint, Teams): 10-25 Mbps per active user
- Salesforce CRM: 15-30 Mbps for complex dashboards and reports
- Xero/QuickBooks: 5-15 Mbps for transaction processing
With FTTP 330Mbps, your business supports 15-20 employees actively using cloud platforms without performance degradation—impossible on 80Mbps FTTC connections.
Problem: Your HD video calls freeze when colleagues join simultaneously. Screen sharing stutters during client presentations. Remote employees complain about dropped connections during critical meetings.
FTTP Solution: FTTP's enhanced upload bandwidth (often the bottleneck for video conferencing) supports multiple concurrent HD video calls without quality compromise.
Bandwidth Delivery:
HD Video Conferencing (Zoom, Teams, Google Meet): 10-25 Mbps upload per concurrent call
4K Video (increasingly common for presentations): 25-50 Mbps upload
Screen Sharing with Video: Additional 5-10 Mbps per session
FTTP 550/75 supports 3-4 simultaneous HD video conferences while maintaining full office operations—transforming hybrid work from frustrating to seamless.
According to Openreach research, businesses migrating to full fibre report 27% increased collaboration with colleagues—directly attributable to reliable video conferencing enabling remote work effectiveness matching in-person interactions.
Problem: Your main office, warehouse, and satellite locations struggle to share inventory data, access centralized CRM systems, or conduct video training sessions. Inconsistent broadband performance across sites creates operational silos.
FTTP Solution: Deploying FTTP at each location creates consistent, high-bandwidth connections enabling true multi-site operations. This means real-time inventory visibility, unified communications systems, and seamless data replication across locations.
Advanced Application: Combine FTTP connections with SD-WAN technology to create secure, managed networks linking all sites—providing corporate WAN capabilities at a fraction of traditional MPLS costs.
Business Outcome: Retailers with FTTP at store locations process 40% faster point-of-sale transactions, update pricing in real-time, and enable cloud-based inventory management reducing stock discrepancies by 60%.
Problem: Your nightly backups to cloud storage time out before completing. Critical data remains unprotected because overnight backup windows can't transfer 500GB+ datasets on 20Mbps upload connections.
FTTP Solution: Symmetric or high-upload FTTP packages (1000/1000Mbps or 1000/115Mbps) enable complete cloud backup execution within standard maintenance windows.
Backup Math:
500GB backup on 20Mbps upload (FTTC): 56 hours (fails to complete)
500GB backup on 115Mbps upload (FTTP): 9.7 hours (completes overnight)
500GB backup on 1Gbps symmetric (FTTP): 1.1 hours (completes quickly)
This means your business continuity plan actually works—meeting RPO (Recovery Point Objective) targets that legacy broadband physically cannot achieve.
Problem: VoIP call quality deteriorates during busy periods. Calls drop when cloud applications sync. Customer complaints about unclear audio damage your professional reputation.
FTTP Solution: Dedicated bandwidth headroom ensures VoIP packets receive consistent low-latency delivery even under heavy network load.
VoIP Requirements:
3-5 Mbps per concurrent call (upload and download)
<100ms latency for acceptable call quality
Consistent bandwidth allocation (no "up to" speeds causing jitter)
With FTTP, implement QoS (Quality of Service) policies guaranteeing VoIP traffic priority—eliminating call quality issues that plague businesses on contended consumer broadband.
AMVIA provides VoIP-optimized FTTP configurations ensuring your phone system receives dedicated bandwidth allocation, with redundant routing options for business-critical communications.
What Separates Enterprise-Grade FTTP from Consumer Broadband
Not all FTTP connections are equal—even at identical speeds. The provider you choose determines your support experience during failures, SLA enforcement, and whether "99.9% uptime" represents a genuine commitment or marketing language.
Your business needs providers answering phones within 90 seconds with UK-based technical specialists—not overseas call centers reading scripts. This means when your internet fails Friday afternoon, you reach engineers who diagnose issues immediately, not ticket systems scheduling Monday callbacks.
Questions to ask:
-What's your average time to answer support calls?
-Are support staff UK-based and technically qualified?
-Do you provide named account managers for business customers?
-What's your guaranteed fix time for circuit failures?
Examine actual contract language, not marketing materials. Legitimate business SLAs specify:
- Exact uptime percentage commitments (99.9%, 99.95%, 99.99%)
- Fix time guarantees (5 hours, 24 hours, 48 hours)
- Automatic compensation mechanisms (service credits, pro-rated billing)
- Exclusions and limitations (scheduled maintenance, customer equipment faults)
Red flags:
- "Best efforts" language without numerical commitments
- Compensation requiring formal complaint processes
- SLAs excluding "external factors" without defining them clearly
- Support only available during business hours for critical services
Consumer FTTP marketed to businesses lacks critical features genuine business services include:
Essential Business Features:
- Static IP addresses (required for VPNs, VoIP systems, hosted services)
- Priority fault resolution (5-hour fix times vs. 24-48 hour consumer targets)
- Proactive monitoring (identify issues before customers report them)
- QoS capabilities (traffic prioritization for VoIP, video conferencing)
- Symmetrical speed options (equal upload/download for cloud-heavy operations)
Advanced Enterprise Options:
- Diverse routing (redundant physical paths preventing single point of failure)
- Bonded connections (multiple FTTP circuits combined for enhanced bandwidth and resilience)
- SD-WAN integration (managed networking across multiple sites)
- MPLS alternatives (business-grade networking without traditional WAN costs)
Established providers with extensive UK infrastructure offer advantages fly-by-night operators can't match:
- Faster installations (existing infrastructure = shorter lead times)
- Better fault resolution (own engineering teams, not third-party dependencies)
- Financial stability (business continuity for multi-year contracts)
- Investment in infrastructure upgrades (XGS-PON, 10Gbps future-proofing)
Major UK FTTP Infrastructure Providers:
- Openreach: 18.7 million premises covered, targeting 25 million by December 2026
- CityFibre: 4.6 million premises covered, 260,000+ businesses with Ethernet services
- Virgin Media O2: Significant urban coverage via HFC and FTTP deployment
- Netomnia, Alnets, Full Fibre Ltd: Regional alternative networks expanding rapidly
We're not the biggest provider—we’re the partner who answers fast and resolves on first contact.
Direct Expert Access (Under 90 Seconds): Call 0333 733 8050 any time to reach a UK-based specialist—no phone trees or offshore queues.
Transparent SLAs: Our 99.9% uptime guarantee includes automatic credits if we ever miss targets.
Proactive Monitoring: We track your FTTP connection 24/7, fixing issues before you notice them.
Complete Connectivity: One partner for FTTP, leased lines, SD-WAN, VoIP, and Microsoft 365—simplified billing, unified support, no finger-pointing.
Trusted ITS Partner: We combine the UK’s best network reach with genuine expert care.
4.6/5 Trustpilot Rating & No Voicemail Policy: You’re always met with real people—because in a connectivity emergency, delays cost you.
When you compare providers, you’re choosing your support experience—not just a speed tier.
When FTTP Delivers Everything You Need
For 80% of UK businesses, FTTP provides enterprise-grade connectivity at a fraction of leased line costs. The key question isn't "which is technically superior?"—it's "what level of reliability justifies the 3-5x cost difference?"
You need high download bandwidth more than guaranteed upload speeds: Cloud application usage, software downloads, and general browsing consume far more download capacity than upload. FTTP's asymmetric speeds (1Gbps download / 115Mbps upload) meet most business requirements perfectly.
Your business operates from a single primary location: While you may have 2-3 offices, you're not running mission-critical applications requiring guaranteed site-to-site connectivity. FTTP at each location provides excellent performance without the complexity and cost of dedicated WAN circuits.
Budget constraints require maximum value: Spending £70/month on FTTP 1Gbps instead of £400/month on a 100Mbps leased line frees £4,000 annually for other IT investments—cloud storage, security tools, or additional staff.
Case Study Examples:
Professional services firm (15 employees): FTTP 330Mbps supports Microsoft 365, Salesforce, HD video conferencing, and cloud backup. £60/month cost vs. £350/month for 100Mbps leased line. Savings: £3,480 annually
E-commerce retailer (25 employees): FTTP 1Gbps handles inventory management, payment processing, warehouse system, and customer service VoIP. 99.9% uptime acceptable as orders queue during brief outages. Cost: £80/month vs. £600/month leased line
Dedicated leased lines become essential when your operations can't tolerate the failure scenarios FTTP's contended nature theoretically permits—even if those scenarios rarely occur in practice.
Leased Lines Required For:
Mission-Critical, Revenue-Immediate Systems:
- VoIP call centers: Every dropped call = lost sales opportunity. Guaranteed symmetric bandwidth and sub-5ms latency essential.
- Trading platforms: Financial trading requiring absolute latency guarantees and 99.99%+ uptime.
- Payment processing businesses: PCI compliance and transaction reliability demanding dedicated circuits.
Multi-Site Businesses Requiring Guaranteed Site-to-Site Connectivity:
- Retail chains: Real-time inventory, POS systems, and secure payment networks across 10+ locations.
- Healthcare organizations: Clinical systems requiring HSCN compliance and dedicated connections.
- Manufacturing: Production control systems where connectivity failure halts operations costing £10,000+ per hour.
Bandwidth-Symmetric Operations:
- Hosted services: Businesses running web servers, video streaming platforms, or SaaS applications from on-premises infrastructure requiring guaranteed upload speeds matching download capacity.
- Large file transfer businesses: Creative agencies, architectural firms, video production houses uploading multi-gigabyte files daily—where 115Mbps FTTP upload creates bottlenecks.
Regulatory Compliance Requirements:
- Financial services: FCA regulations sometimes mandating dedicated circuits for trading systems.
- NHS and healthcare: HSCN connections requiring leased line infrastructure.
- Government contractors: Security clearances necessitating physically separate, dedicated connectivity.
Smart businesses deploy FTTP as primary connectivity with leased lines as failover—combining cost-efficiency with ultimate reliability:
Primary Connection: FTTP 1Gbps (£80/month)
- Handles 95%+ of daily operations at full gigabit speeds
- Supports cloud applications, video conferencing, general business use
- Delivers excellent performance at minimal cost
Failover Connection: 100Mbps Leased Line (£350/month)
- Automatically activates if FTTP fails (SD-WAN switching)
- Provides guaranteed connectivity for mission-critical systems (VoIP, payment processing)
- Ensures business continuity even during rare FTTP outages
Total Cost: £430/month for resilient, high-performance connectivity—vs. £600/month for a single 100Mbps leased line as sole connection.
This approach delivers:
- 10x bandwidth during normal operations (1Gbps vs. 100Mbps)
- Guaranteed continuity during failures (leased line failover)
- 30% cost savings vs. appropriate-speed leased line only
AMVIA designs hybrid connectivity solutions matching your actual risk tolerance and budget—not over-engineering expensive infrastructure you don't need, nor under-delivering reliability your operations require.
Every UK business currently using traditional phone lines faces a mandatory transition deadline: January 31, 2027. After this date, BT Openreach's Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN)—the copper-based infrastructure powering traditional phone lines—shuts down permanently.
This means businesses still relying on:
...will lose service completely unless they migrate to internet-based alternatives before the deadline.
The PSTN shutdown forces businesses onto VoIP (Voice over Internet Protocol) telephony and fibre broadband—making reliable, high-bandwidth connectivity non-negotiable for operations:
Phone System Migration:
Traditional phone lines convert to VoIP systems running over your internet connection. This means:
Broadband Infrastructure Transition:
ADSL and FTTC connections using copper infrastructure face phase-out. This means:
Device and System Compatibility:
Equipment relying on copper phone lines requires replacement or adaptation:
While businesses can technically migrate to SOGEA (copper-based broadband without phone line) or other transitional technologies, FTTP provides the only genuinely future-proof infrastructure:
Bandwidth for VoIP Quality:
VoIP requires low latency (<100ms) and consistent bandwidth. FTTP's sub-10ms latency and contention-resistant speeds ensure call quality matching or exceeding traditional phone lines—something SOGEA and FTTC struggle to guarantee during peak usage.
Reliability for Business Continuity:
When your phone system depends on internet connectivity, your broadband SLA becomes your telephony SLA. This means FTTP's 99.9% uptime commitment with 5-hour fix times provides phone system reliability legacy alternatives can't match.
Scalability for Growing Businesses:
VoIP systems scale instantly—add lines without engineer visits or phone system hardware upgrades. FTTP's gigabit bandwidth supports 20-50+ concurrent calls without performance impact, eliminating the capacity constraints traditional ISDN systems imposed.
Cost Reduction Opportunity:
Businesses typically save 40-60% on telephony costs by migrating from ISDN to VoIP—with many eliminating separate phone line rental fees entirely. FTTP enables these savings by providing the infrastructure VoIP requires to deliver reliable service.
We handle the complete transition—connectivity and telephony—eliminating the complexity of coordinating multiple vendors:
Phase 1: FTTP Installation (Weeks 1-6)
Phase 2: VoIP Migration (Weeks 4-8)
Phase 3: Cutover and Optimization (Week 8+)
Single Provider, Single Project Manager, Zero Service Gaps:
Call 0333 733 8050 to speak with our PSTN migration specialists—we'll conduct a free audit of your current phone and broadband infrastructure, provide exact transition costs, and design a migration plan meeting your January 2027 deadline with time to spare.
Every day on legacy broadband costs you productivity, competitive positioning, and literal pounds in downtime losses. The question isn't whether to migrate to FTTP—it's whether you act now or scramble during the January 2027 PSTN deadline rush when installation timelines stretch and prices increase due to demand.
Here's exactly what to do next:
Call 0333 733 8050 now to speak with AMVIA's UK-based connectivity specialists. We'll conduct a telephone assessment covering:
This consultation is genuinely free—no obligation, no high-pressure sales tactics. Our specialists provide honest assessments about whether FTTP fits your requirements, or if alternatives like leased lines or SOGEA better serve your specific situation.
For locations where FTTP infrastructure exists, AMVIA conducts comprehensive site surveys identifying:
Site surveys typically occur within 5-7 business days of request, with written proposals provided within 48 hours of survey completion.
Installation capacity becomes constrained as the PSTN switch-off deadline approaches. Engineers, equipment, and network provisioning slots book months in advance during high-demand periods—meaning businesses waiting until late 2026 face:
Smart businesses act now, locking in installation dates during Q4 2025 or Q1 2026—allowing proper migration planning, parallel testing, and staff training before legacy systems disconnect.
You're not just buying broadband—you're selecting the partner you'll call during failures, trust during growth, and rely on for the next 3-5 years of operations.
What makes AMVIA different:
Real People, Real Answers, Right Now: No voicemail. No phone trees. No offshore call centers. Call 0333 733 8050 any time and reach UK-based connectivity specialists within 90 seconds—because when your internet fails Friday at 5 PM, you need solutions immediately, not Monday morning callbacks.
Guaranteed Reliability with Financial Backing: Our 99.9% uptime commitment includes automatic service credits when we miss targets—no claim forms, no arguments. If we fail to meet our 5-hour fix time during business hours, you receive financial compensation we've self-imposed because we value your trust over short-term revenue.
Proactive Monitoring, Not Reactive Support: We monitor your FTTP connection 24/7, often identifying and resolving potential failures before you experience outages. You learn about issues when we call to confirm resolution—not when your staff reports problems.
Complete Connectivity Solutions: Unlike single-product providers, AMVIA delivers FTTP, leased lines, SD-WAN, VoIP, Microsoft 365 services, and cybersecurity.—enabling unified vendor management. This means one partner for all connectivity needs, coordinated implementations, single billing, and zero finger-pointing between providers during issues.
Trusted Fibre Partner: Trusted Partner status for over 20 providers combines infrastructure quality with expert support often lacking from wholesale-only providers—giving you enterprise-grade network with human-centered service
.
4.6/5 Trustpilot Rating: Our customer reviews consistently emphasize "responsive support," "knowledgeable engineers," and "actually resolve issues"—the qualities that matter during connectivity emergencies, not marketing claims about "award-winning service" from providers with 2-hour phone queues.
Transparent Pricing, Zero Hidden Fees: We provide exact costs upfront—installation charges, monthly fees, potential build costs, contract commitments. No surprise bills, no price increases mid-contract, no admin fees appearing randomly on invoices.
Over 2,000 UK Businesses Trust AMVIA for connectivity infrastructure precisely because we deliver on promises—answering immediately, resolving proactively, and backing guarantees financially when we fall short.
This is the partner difference: Technology alone doesn't differentiate providers—support quality during failures determines whether your FTTP investment delivers business advantage or becomes another frustrating vendor relationship.
FTTP availability varies by postcode and specific premises. As of January 2025, Ofcom reports 74% of UK premises can access full fibre, with coverage expanding to 96% by 2027—but business parks, industrial estates, and rural locations often lag residential areas.
To check FTTP availability:
- Contact AMVIA at 0333 733 8050 for an immediate availability check and site survey
- Provide your full business address including postcode
- We'll confirm network availability from CityFibre, Openreach, and alternative providers within 24 hours
Even if FTTP isn't currently available, FTTP on Demand services can extend infrastructure to your location (potentially with build charges), or we'll recommend optimal alternatives like business-grade SOGEA, bonded connections, or leased lines matching your requirements.
Installation timelines depend entirely on existing infrastructure:
- Pre-built infrastructure available: 7-14 business days from order to activation
- Network in area, not yet to your building: 4-8 weeks including new connection installation
- FTTP on Demand (infrastructure extension required): 12-24 weeks including civil works
AMVIA provides exact timelines after site survey—we never provide false expectations about installation speed, as coordinating your business operations around connectivity changes requires accurate planning.
Yes—number porting preserves all existing business phone numbers during VoIP migration. The process typically takes 10-15 working days from porting request to completion, with coordination ensuring zero service gap between legacy phone lines disconnecting and VoIP activation.
What gets ported:
- Standard geographic numbers (e.g., 020, 0121, 0161)
- Non-geographic numbers (0800, 0300, 0345, etc.)
- Existing CLI (outbound caller ID) configuration
Number porting complications:
- Numbers originally provided by some carriers require "ransom fees" for release
- Ported numbers typically experience 1-2 hour switchover window during transfer
- Freephone numbers (0800) sometimes require separate porting processes
AMVIA's VoIP specialists handle all porting coordination—including dealing with difficult legacy carriers—ensuring your business phone numbers transfer seamlessly to new VoIP systems running over FTTP.
Your response depends on the SLA your provider commits to—which is why choosing business-grade FTTP with genuine support matters:
With AMVIA:
- Call 0333 733 8050 immediately—UK-based technical specialist answers within 90 seconds
- Remote diagnostics conducted while you're on the phone, identifying whether fault is line-side or equipment-side
- If line fault: Engineers dispatched with 5-hour fix time commitment (business hours)
- If equipment fault: Replacement courier sent same day (typically 4-hour delivery in urban areas)
- Automatic service credits applied if resolution exceeds SLA commitments
Proactive monitoring means we often detect and resolve faults before customers report issues—with notification calls confirming resolution rather than outage alerts.
Backup Connectivity Options:
Smart businesses implement redundancy:
- 4G/5G failover: Mobile broadband automatically activates if primary FTTP fails (SD-WAN switching)
- Bonded FTTP: Multiple FTTP connections from different providers/networks for ultimate resilience
- FTTP + Leased Line hybrid: Primary FTTP with dedicated leased line failover for mission-critical systems
FTTP and mobile broadband serve different use cases—fixed fibre for offices, mobile for temporary/remote sites:
FTTP Advantages:
- Consistent speeds: Gigabit performance doesn't vary by time of day or network congestion
- Unlimited data: No monthly allowances or fair-use throttling
- Lower latency: Sub-10ms typical (vs. 20-40ms for 5G, 40-80ms for 4G)
- Connection stability: Wired connections don't suffer signal fluctuations
- Cost per GB: Fraction of mobile data costs for heavy usage businesses
Mobile Broadband Advantages:
- Deployment speed: Operational in hours vs. weeks for FTTP installation
- Geographic flexibility: Available in areas without fibre infrastructure
- Portability: Relocatable without reinstallation costs
- Backup connectivity: Excellent failover option for FTTP primary connections
- Optimal Strategy: FTTP for permanent office locations, 4G/5G for backup failover, temporary sites, and mobile workers.
No—unlike traditional copper phone lines that carried power from the exchange, FTTP requires mains power for the ONT (Optical Network Terminal) and router.
This means:
- Power outage = internet connectivity lost immediately
- Traditional copper phones working during outages = obsolete after PSTN switch-off
- Emergency calling (999) capability requires alternative solutions
Business Continuity Solutions:
- Uninterruptible Power Supply (UPS):£100-300 investment provides 2-4 hours backup power for ONT, router, and VoIP phones
- Ensures connectivity during brief power disruptions
- Critical for businesses where phone access during emergencies is essential
Mobile Failover:
- 4G/5G backup automatically activates when primary FTTP loses power
- Provides continued connectivity for critical systems during extended outages
- Recommended for any business-critical operations
Battery Backup for Emergency Phones:
- Lift emergency phones and alarm systems require dedicated battery backup solutions
- Building compliance regulations increasingly mandate power-independent emergency communications
AMVIA's installation includes UPS recommendation and configuration—ensuring your FTTP connection remains operational during the power disruptions that traditional phone lines survived.
Yes—most FTTP installations support speed upgrades via software configuration, not physical infrastructure changes.
Speed Upgrade Process:
- Request upgrade from your ISP (typically handled via phone call or online portal)
- Network-side configuration updated (usually within 1-2 business days)
- Router rebooted to sync with new speed tier
- Service operational at higher speeds—no engineer visit required
FibreFlex and Similar Programs:
Some providers offer mid-contract speed upgrades without penalties—allowing you to start at lower tiers and scale as business demands increase, optimizing costs while maintaining performance.
Limitations:
- Symmetric speeds (1000/1000Mbps) may require different service tier, sometimes involving contract changes
- Speed downgrades typically not permitted mid-contract (unless experiencing technical issues)
- Infrastructure capacity sometimes limits available speeds in specific areas (rare)
Planning Tip: Many businesses over-provision initially (e.g., 550Mbps when 330Mbps suffices) to avoid future upgrade administrative overhead—but FTTP's upgrade flexibility makes starting conservatively and scaling on-demand a viable cost-optimization strategy.