SoGEA Broadband: What UK Businesses Must Know Before 2027
SoGEA (Single Order Generic Ethernet Access) is a broadband product that works without a traditional phone line — essential preparation for the PSTN switch-off scheduled for 31 January 2027. UK businesses still on copper phone lines need to act before the deadline.
Nathan Hill-Haimes
Technical Director
What is SoGEA broadband?
SoGEA is a standalone broadband product that delivers FTTC (fibre to the cabinet) over the existing Openreach copper network without a traditional telephone line attached. Before SoGEA, every FTTC order carried a PSTN line you had to pay for, even if you never made a call on it.
The change is structural, not technical. SoGEA uses the same cabinet and copper as standard FTTC, so the engineering is identical — it is simply ordered and billed as broadband alone. You drop the line rental you were never using, and your data speeds stay the same. For most SMEs this is the lowest-friction way onto a phone-line-free connection ahead of the switch-off, and it sits naturally alongside our business broadband and business VoIP services.
Why does SoGEA matter before the 2027 PSTN switch-off?
It matters because Openreach is retiring the entire copper Public Switched Telephone Network (PSTN) and ISDN by 31 January 2027. After that date, traditional analogue lines stop working — and any service that depends on one, including older FTTC broadband, has to be migrated first.
SoGEA removes the line dependency without forcing a full infrastructure change. A business on bundled FTTC-plus-line can move to SoGEA, then route voice over VoIP and the PSTN switch-off pathway instead of copper. According to Ofcom's industry guidance, all landline calls are moving to digital (IP) delivery as part of this national migration.
Around 2.4 million UK businesses still operate on PSTN or ISDN lines — the majority being SMEs — with roughly 33% of large corporations still relying on analogue for some communications (Aircall, 2025 UK data).
How much does SoGEA save versus bundled FTTC?
Removing the phone-line rental from a broadband package typically saves £10–£15 per month. Over a standard 36-month contract that is a saving of £360–£540 per line — and for multi-site businesses with a PSTN line bundled into each connection, those savings compound across the estate.
The saving comes purely from stripping out a line you no longer need. You keep the same FTTC speed profile and pay for data alone:
- Line rental removed — no charge for a copper line used only to carry broadband
- Same speeds — up to 80Mbps download / 20Mbps upload, subject to cabinet distance
- One bill to rationalise — broadband and VoIP planned together rather than a tangle of legacy line charges
SoGEA vs standard FTTC vs FTTP: which should you choose?
SoGEA and FTTC deliver identical speeds because they share the same infrastructure; the difference is the phone line. FTTP (full fibre) is a different, faster network entirely. The right choice depends on what is available at your postcode and how future-proof you need to be.
| Feature | Standard FTTC | SoGEA | FTTP (full fibre) |
|---|---|---|---|
| PSTN phone line required | Yes | No | No |
| Typical speed | Up to 80 / 20 Mbps | Up to 80 / 20 Mbps | 100 Mbps – 1 Gbps+ |
| Carries analogue voice | Yes (until 2027) | No (VoIP only) | No (VoIP only) |
| Underlying line | Copper | Copper | Full fibre |
| Future-proof past 2027 | No | Transitional | Yes |
| Relative cost | Highest (line + data) | Lower (data only) | Varies by area |
If full fibre is live at your address, a FTTP leased line or full-fibre connection is usually the cleaner long-term move — and where the price gap with SoGEA is small, FTTP becomes the obvious pick. You can check national rollout progress through Project Gigabit, the UK government's full-fibre programme.
What do businesses need to do before the switch-off?
Start with an audit, then plan voice and connectivity together. The single biggest mistake is treating the deadline as a 2027 problem — engineering and supply-chain capacity tighten sharply as it approaches, so the businesses that migrate early get the smoothest moves.
Step 1: Audit every phone-line-dependent service
Identify everything at your premises that relies on a PSTN copper line:
- Standard FTTC broadband (needs a PSTN line as a prerequisite)
- Desk phones and extensions on a traditional PBX
- Alarm systems, fire detection and security monitoring that dial out over a line
- EPOS / card payment terminals using a PSTN connection
- Fax machines
- Lift emergency phones
Each of these needs a migration plan before the line is withdrawn.
Step 2: Plan your telephony migration
VoIP replaces PSTN for business calls. The practical routes are:
- A hosted phone system — market pricing typically runs from £5.95–£20 per user/month (typical UK 2026 range)
- Microsoft Teams Calling if you already run Microsoft 365
- SIP trunking where you have an existing PBX worth retaining
Step 3: Check whether FTTP is the better single step
If you are leaving a PSTN-dependent FTTC line anyway, check FTTP availability first. Where full fibre is live, migrating straight to FTTP at the same time as your PSTN move avoids doing the work twice and lands you on future-proof infrastructure in one step.
Is SoGEA a temporary product?
Yes — SoGEA is deliberately transitional. It extends the life of FTTC while full-fibre coverage expands, giving businesses outside FTTP areas (or not yet ready to switch) a phone-line-free option today. As FTTP reaches more premises, most businesses are expected to move to full fibre over time.
For anyone already inside FTTP coverage, going straight to full fibre is the cleaner long-term choice. SoGEA earns its place where FTTP is not yet available or where you want a low-cost, low-disruption step before a bigger connectivity decision.
Is Your Business Ready for the PSTN Switch-Off?
AMVIA audits your current PSTN-dependent services and builds a migration plan to VoIP telephony and SoGEA or FTTP broadband. Act now — the 2027 deadline is closer than it seems.
Frequently Asked Questions
Openreach's full PSTN and ISDN switch-off is planned for 31 January 2027, and some areas have already had copper retired under early "stop sell" programmes. Plan your migration well ahead of the deadline — leaving it to 2027 creates real supply-chain and engineering-resource risk as demand peaks across the country.
If your FTTC broadband depends on a PSTN phone line — as most standard FTTC products do — then the line underpinning it is withdrawn at switch-off. Your provider should notify you and offer a migration path. Migrating proactively on your own timeline, rather than reacting to a provider-led change, keeps you in control of timing and cost.
SoGEA is a data-only product, so it does not carry analogue voice. VoIP calls travel over the SoGEA data connection, with a hosted platform handling call routing. Over a healthy SoGEA line, VoIP audio is effectively indistinguishable from a traditional call, which is why it is the standard replacement for PSTN telephony.
Yes. Number portability lets geographic (01/02) and non-geographic (03/08) numbers transfer to a VoIP platform. The porting process typically takes 5–15 working days and is managed by your VoIP provider, so your published business number stays the same and there is no need to reprint stationery or update listings.
Alarms, fire systems and card payment terminals that signal over PSTN lines will stop working at switch-off. Each needs its own migration plan — usually to an IP-based or mobile-network version of the same service. A full audit of phone-line-dependent equipment is the essential first step, because these devices are easy to overlook until they fail.
If full fibre is available at your postcode, FTTP is usually the better long-term move because it is faster and fully future-proof. SoGEA is the right call where FTTP has not yet reached you, or where you want a low-cost, low-disruption step off the copper phone line before committing to a larger connectivity upgrade.
Related Reading
VoIP Connectivity for Small Businesses
A simple guide to VoIP for small UK businesses — what you need, what it costs, and how to get started.
What Is Business Fibre?
FTTC, FTTP, and full-fibre explained — how they differ and which is right for your business.
A Guide to Business Phone and Broadband
Updated guide to combining phone and broadband for UK businesses preparing for the PSTN switch-off.
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