How to Report Cybercrime in the UK
A clear, direct answer to this question — written for UK business owners and IT decision-makers.
Direct Answer
UK businesses should report cybercrime to Action Fraud (actionfraud.police.uk or 0300 123 2040). Data breaches involving personal data must also be reported to the ICO within 72 hours under UK GDPR. If the attack is ongoing or critical infrastructure is affected, contact the NCSC. Report promptly — delayed reporting can increase regulatory penalties and reduce insurance claim success.
Key Points
What you need to know.
The Short Answer
A concise overview of what you need to know.
For UK Businesses
How this applies specifically in the UK context.
Cost Considerations
What to expect in terms of investment and ongoing costs.
Next Steps
What you should do with this information.
Quick Comparison
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Frequently Asked Questions
Under UK GDPR, you must report a personal data breach to the Information Commissioner's Office within 72 hours of becoming aware of it, unless the breach is unlikely to result in a risk to individuals' rights. 43% of UK businesses experienced a breach or attack (DSIT 2025), yet many still lack a documented process for meeting this reporting deadline. Late or missing reports can result in regulatory fines on top of the breach costs.
Action Fraud will ask for details of the attack type, when it was discovered, what systems or data were affected, any financial losses, and what evidence you have preserved. Keep logs, screenshots, and emails related to the incident. 85% of businesses that experienced a breach identified phishing as the attack vector (DSIT 2025), so preserving the original phishing email — including full headers — is particularly important for the investigation.
The NCSC should be contacted for significant or ongoing attacks, particularly those involving ransomware, critical infrastructure, or large-scale data compromise. For most routine cybercrime, Action Fraud is the correct first point of contact. Approximately 19,000 UK businesses were hit by ransomware in 2025 (Sophos), and the NCSC can provide technical guidance and threat intelligence for these more serious incidents that Action Fraud cannot.
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