How Do I Get the Microsoft Teams App?

The download is free on every platform. What you pay for is the Microsoft 365 security licence behind it, which controls meetings, calling, storage and the policies that keep your data safe. Below is the practitioner's version of how to install Teams on each device, how to sign in, and what to do when it won't open.

Where do I download Microsoft Teams?

Download Teams from Microsoft's official page at microsoft.com/en-gb/microsoft-teams/download-app. Never install Teams from a third-party download site — that is a common malware vector. The same Microsoft page serves the Windows, Mac, Linux, iOS and Android installers, so it is the only source you need.

For mobile, use the official app stores rather than the website. The publisher must read Microsoft Corporation — a lookalike app from another publisher is a red flag. If you are unsure which version your business should standardise on, our managed IT support team rolls Teams out consistently across every device.

How do I get Teams on Windows?

On Windows, go to the Microsoft Teams download page and click Download Teams. The installer is a small executable that pulls down and installs the full app. Teams installs per-user, so a standard user does not need administrator rights. It launches automatically and prompts you to sign in.

Sign in with your work email (for example yourname@company.co.uk). Teams authenticates against your Microsoft 365 account and loads your channels, chats and contacts. On Windows 11, a version of Teams may already be present — for business use, pick the app signed into your work or school account, not the consumer one.

• Click Download Teams on the official Microsoft page
• Run the installer — no admin rights needed for a standard install
• Sign in with your Microsoft 365 work email
• Choose the work or school account, not the personal version

How do I install Teams on a Mac?

On macOS, download the PKG installer from the same Microsoft Teams page, open it, and follow the prompts. Teams installs into your Applications folder. On first launch, macOS asks for microphone, camera and screen-recording permissions — grant all three so meetings and screen sharing work.

Teams for Mac is a Universal Binary, so it runs natively on both Intel Macs and Apple Silicon (M1/M2/M3). Sign in with your Microsoft 365 work account exactly as you would on Windows. If your Mac is managed, your IT team may have already pushed Teams to it.

How do I get Teams on iPhone and Android?

On iPhone, open the App Store; on Android, open the Google Play Store. Search Microsoft Teams, confirm the publisher is Microsoft Corporation, then tap Get or Install. After it installs, sign in with your Microsoft 365 work account and allow notifications so you receive meeting reminders and message alerts.

The iOS and Android apps have near-identical day-to-day features: chat, calling, meetings and file access. On corporate devices managed with Microsoft Intune, Teams is often pushed automatically — check your app drawer or home screen before installing it manually. For calling specifically, see how Microsoft Teams calling replaces a traditional phone system.

Can I use Teams without downloading it?

Yes. Teams runs in any modern browser at teams.microsoft.com with no install required — sign in with your Microsoft 365 account and you get chat, meetings and file access. Some features, such as certain calling functions and background effects, are reduced compared with the desktop app.

The browser version is ideal for Chromebooks, shared machines, or when you cannot install software. For daily use on your own device, the desktop app is faster and more capable. Microsoft documents the per-platform feature differences in its official Teams documentation on learn.microsoft.com.

Does the Microsoft Teams app cost anything?

The Teams app is free to download on every platform. Cost comes from your Microsoft 365 licence, which decides what Teams can do. A free Teams tier exists for personal Microsoft accounts with time-limited group calls; for business use you want a paid Microsoft 365 plan. Microsoft's UK list prices are below.

Prices are Microsoft's published UK list rates on microsoft.com/en-gb/microsoft-365. For most UK SMEs, Business Basic covers Teams as a collaboration and calling platform. Choose Business Standard only if you also need Word, Excel and PowerPoint installed on desktops.

What if Teams won't open after installing?

If Teams won't launch on Windows, sign out of Windows and back in, or run Teams as administrator once to reset its cache. On Mac, confirm Teams has microphone, camera and screen-recording permissions under System Settings > Privacy & Security. Most launch failures are permissions or a stale cache, not a broken install.

If Teams opens but won't sign in, your Microsoft 365 subscription may be inactive or your account blocked. An administrator can confirm licence assignment in the Microsoft 365 admin centre. Misconfigured Teams policies are also one of the quiet security gaps we catch — see how we lock down Microsoft Teams security for SMEs.